Hiring a Custom Builder? Top Questions You Should Ask (Part 1)

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Most people are lucky to have just one custom home built in their lifetimes. Since you probably don’t get a chance to do something on this scale over and over, how are you supposed to choose the right expert custom home builder for you?

We’ll start with the “obvious” questions that you might not have included on your interview list. These questions establish general background, specific experience, local expertise and client satisfaction. Don’t be afraid to ask these questions – your rapport with your builder is going to be critical over the life of your construction or remodeling project and you need to start with basic trust and open communication:

1.      How long have you been in business?

Clearly, you’re looking for experience and an answer that is verifiable and non-evasive.

2.      What did you do before you started in the custom building business?

Was your prospective builder in a related business previously, or is he starting a second career based on limited knowledge of the industry?

3.      How and why did you decide to become a custom builder?

4.      How many homes have you built in this area?

You might have identified a wonderful, talented builder – but do you really want to be his first client in your region? Unlike many professions, local expertise in homebuilding is critical. An experienced local builder understands everything from weather conditions to local ordinances to the complete histories of the various subcontractors available to complete your home.

5.      How many homes do you build per year, average?

6.      Do you have a list of 3 past references and all of your current clients for the past two years that you would be willing to share?

A reputable builder should be willing to share a list of current and recent clients for referral purposes. Look for a consistent positive response and for evidence of any recent major slips in service or product that may require further investigation.

In Part 2 of this post we’ll help you dive into more sensitive and complicated questions like establishing financial credibility, asking about liens and litigation and understanding what the process of working with your builder will be. If you’re considering building a custom home in the greater-Williamsburg region and surrounding areas, call JH Fisher Construction, Inc. today.